Shipping Information

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination. United States: Standard Shipping (12- 20 days), Express Shipping (5-12 days), VIP Shipping (3-5 days), Free Shipping (12-20 days), Other countries: Standard Shipping (12 20 days), VIP Shipping(3-5 days), Free Shipping (12 20 days).
Shipping cost description

Standard Shipping (12- 20 days): $5.99, For orders below $29.99.
Express Shipping (5-12 days): $6.99.For orders below $29.99.
Express Shipping (5-12 days): $0.99, For orders over $29.99.
VIP Shipping (3-5 days)!$15.99, For orders below $29.99.
VIP Shipping (3-5 days):$9.99.For orders over $29.99.
Note: Orders over $29.99 for Free Shipping (12-20 days).


Because our store is going to have a anniversary celebrationand our staffs have vocation during February 3rd 2019 to February 9th 2019. Thereforesome logistic channels might have delay problem at that time and these channels will be recover on February 10thwe apologize that cause any inconvenience with you because of the channel problem. You could still enjoying your shopping and we will deliver your cargoes as soon as possible after logistic channels reopenwe still offering  Customer service sales@napoleono.comto support your shopping and we will reply you as soon as possible. Thank you for shopping in our storewe appreciate this